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How to write a ticket

What This is a Ticket?

In World of Warcraft, a ticket usually refers to an active Help Request to a GM for in-game support about a bug, issue or problem in-game. Most tickets do not get resolved right away, unless it is a major bug newly discovered or an obvious and traceable harassment event.


How to write a ticket?

1. Click on the marked "?"


2. Then select "Open a Ticket". 


3. and then "Open a Ticket".


4. Now we are left with a few things to accomplish:

Say hello, carefully describe our problem and confirm by sending a Ticket "Submit"


5. There we remembered a small panel indicating that we have an open ticket, which is expected to read the GM


Is already just waiting for the contact part of GM.


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