Netherwing Game Master & Moderator Recruitment
4 months ago 3 Realms: Netherwing 2.4.3

The Netherwing Team is happy to announce recruitment for Game Master and Moderator positions. We are looking for dedicated, passionate people who will help us with moderation of our upcoming realm. If you'd like to be a part of the team and experience World of Warcraft emulation from behind the scenes, now is the opportunity for you.

We're looking for candidates from: 

  • North America

  • Europe

  • Australia

Game Master responsibilities: 

  • Handle complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Resolve players' technical issues
  • Provide developers with information concerning any game-breaking bugs
  • Answer tickets in-game
  • Analyze and provide feedback on how to improve player support
  • Investigate and dispose of cheaters/gold sellers/bots
  • Identify player needs and help them use specific features
  • Represent a part of Atlantiss administration and upkeep a collaborative relationship with the Netherwing community, as well as our standards of communication with players


Moderator responsibilities:

  • Review Discord messages and forum posts in the context of our rules and netiquette
  • Maintain Discord server, forums and any future community-based platforms
  • Provide new players with support such as basic information
  • Organise and upkeep any community discussions
  • Represent a part of Atlantiss administration and upkeep a collaborative relationship with the Netherwing community, as well as our standards of communication with players


Requirements:  

  • Experience in customer support
  • Vast knowledge of The Burning Crusade expansion
  • English language (B2 level minimum)
  • Ability to work in a team
  • Ability to multi-task, prioritize and manage time effectively
  • Familiarity with the World of Warcraft audience
  • Ability to remain professional and courteous with players at all times


If you want to volunteer for the Game Master position on the support section apply here: [email protected]  

  • In the topic include [Support - the position you're applying for - your name];
  • In the application write about yourself, your passions, hobbies, skills and shortly introduce yourself;
  • Explain why you think you'll be suited for the position;
  • Remember to write clearly;
  • Keep in mind that Game Master & Moderator positions are voluntary!

We offer an environment to develop your interests and improve your skills in any art you wish to master and become a student of with us. If you think you're up for the task, don't be scared to apply!

We're strict in our choices to secure the best support quality for our players. All candidates will be contacted within 2 weeks time.  

Note: We do not reply to applications which have been rejected.

Comments (3)
Mickerd 4 months ago
I love the fact that I can distribute around 40+ hours a week to this if needed :D
Tyrvana 4 months ago
Sleep or more work. :thinkies:
Burkelone 4 months ago
I would love to help, but i would also love to play. Decisions decisions.. I also have work and school... aaaaah
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